Discovery & a workflow map
We document the current process, repeated problems, business rules and desired output. One named process owner agrees what a successful result looks like.
Bespoke multi-agent systems
Specialist intelligence.
Working together.
A multi-agent system connects specialist AI roles around your business knowledge and tools. The goal is a useful, controlled workflow with people responsible for the decisions that matter.
Discuss your system
A multi-agent system, or MAS, coordinates several AI agents with different jobs. One might research, another draft, and another check the result. A coordinator passes work between them, with access limits and human review points.
A system with a purpose
Your business.
Shared understanding.
The useful part is not the number of agents. It is the way approved information, tools and decisions connect. We start with the work you need done, then choose whether simple automation, one agent or several agents are justified.
For example, a content workflow could research an agreed question, draft from your expertise, check claims against approved sources and place the result in your review queue.
Read: what to automate firstTHE HELIX APPROACHDesigned around you
Your business knowledgeOffers · customers · ways of working
One connected systemClear roles. Shared context.
Research
Content
Sales
Operations
Your review & approval
Illustrative architecture. Every system is scoped to your workflow.
What a bespoke build includes
The intelligence.
And the thinking around it.
Approved business knowledge
Your service information, processes and permitted examples become a reference the system can use. Missing facts are surfaced; unverified material is not treated as truth.
Specialist roles & coordination
Each agent gets a defined job and the tools it needs. The coordinator controls the handoffs, keeps context and avoids unnecessary repeated work.
Tool connections & permissions
We scope the CRM, content tools, document storage or other integrations. Permissions are limited to the required actions, with credentials kept out of public code.
Reviews, logs & cost controls
Define what needs approval, what can run automatically, spending limits and stop conditions. Keep a usable record of actions and make failures visible.
Testing, handover & improvement
Test realistic examples and awkward cases, compare results against a baseline, document manual fallbacks and agree an ongoing support and evaluation plan.
Where it can help
Connect the work
across your business.
01Turn the knowledge inside your business into useful articles, social posts and email content, with your voice and approval built in.02Connect enquiry capture, qualification, your CRM and follow-up so opportunities arrive with context and someone responsible for them.03Build a controlled prospecting workflow around a clear audience, verified context, useful messages and a manageable reply queue.04Connect onboarding, documents, task routing and status updates so routine work follows a process your team can see.05Bring agreed business measures into a clear report, with the source, time period and action behind each number.
Content systems
Your expertise. Consistently published.
Sales systems
Give every good enquiry a next step.
Outreach systems
Relevant conversations, carefully prepared.
Operations systems
Less chasing. Clearer handovers.
Reporting systems
Know what needs your attention.
A sensible fit
Build it when
the job justifies it.
- Repeated work with a clear owner
- Several tasks that need different expertise
- Approved knowledge and reliable inputs
- A measurable outcome and review process
- Time saved that can justify running costs
Start smaller when needed
Keep it simple
where you can.
If a fixed rule can do the job, ordinary automation may be enough. If the process changes every week, map and stabilise it first. If there is little reliable source information, build that foundation before adding agents.
AI can make mistakes. Human review, testing, limits and a practical fallback are part of the service design, not an optional extra.
Our approach is consistent with Anthropic’s guidance on building effective agents.
Delivery & ownership
Scope. Build.
Test. Improve.
We begin with a written workflow brief and agree the first useful version. Your proposal sets the deliverables, tools, permissions, acceptance checks, timeline and support arrangement.
Build fees and ongoing costs are shown separately. Model usage, hosting and connected software depend on the workflow and volume. There is no fixed MAS price because the work varies materially.
Custom code, business records and approved content are handed over under the agreement. Third-party licences remain theirs. We can scope client-owned hosting where it suits the requirements.
Start with your workflowBefore we begin
A few questions.
Is this a chatbot?
It can include a chat interface, but a MAS is about coordinated work. Agents can research, prepare content, interact with tools and check outputs, within the permissions you agree.
Can it run my business without me?
No responsible proposal starts there. We define bounded tasks and human decision points. Public claims, financial commitments and other consequential actions need an agreed review process.
Do you build the system as part of the website package?
No. Scale includes one agreed follow-up workflow. A bespoke multi-agent system is a separate discovery, build and support scope.
Your next project
Start with the work.
We’ll design the system.
Describe a recurring process, who handles it and what a better result would look like. We’ll reply by email.
Let’s talk about itScope & investment
What your budget covers.
MAS discovery
£750one-time
Process mapping, data/permission review, role design, approval points, evaluation plan and a written build estimate for one business workflow.
Credit the discovery fee against an approved MAS build within 30 days; do not charge it twice. No production system included.
Bespoke multi-agent system
From £4,999 + £399/month optional support
Pilot for 1 business process, up to 3 specialist agents and 2 integrations, approval gates, logging, evaluation and team handover. Support: monthly review and up to 4 hours of changes.
Discovery required. Hosting, models, licenses, high availability, regulated deployment and additional processes are separate. No unlimited autonomous operation.
Starting prices apply to the stated scope. All figures are in GBP. Your written proposal confirms the total and any applicable tax before you commit. Advertising spend, platform subscriptions, domains and usage fees are separate. Optional support is a separate choice.
Compare all service prices