Metric definitions
Agree what counts as an enquiry, qualified opportunity or completed job. Record the source and reporting window.
05 / Reporting systems
Bring agreed business measures into a clear report, with the source, time period and action behind each number.
Discuss this system
A dashboard is only useful when everyone means the same thing by its numbers. We start with the decisions you need to make and work backwards to the data.
What we can build
The final scope names the tools, actions, output limits and review points.
Agree what counts as an enquiry, qualified opportunity or completed job. Record the source and reporting window.
Connect the agreed systems with appropriate access. Show when information was last updated.
Flag missing, duplicate or inconsistent records. Keep estimates distinct from actual results.
Display the small set of measures used to manage the business. Make it easy to find the underlying records.
Prepare a concise explanation of changes, with evidence and questions for the team. Treat AI interpretations as reviewable suggestions.
Set a realistic reporting cadence, a report owner and a process for recording decisions and follow-up.
Example, not a client result
A small service business reviews enquiry sources and proposal outcomes each month. The report highlights missing source information and shows which services produced qualified enquiries, with links back to the CRM records.
Track data completeness, report preparation time and whether agreed actions are completed. Do not confuse dashboard activity with business improvement.
Access to reliable records, named metric owners and a small set of decisions the report should support.
Reporting cannot recover data that was never collected. Historical clean-up, attribution modelling and complex finance integrations require separate scoping. Build costs, software and ongoing support are confirmed in writing.
Before we begin
Where the relevant platform exposes citation data, we can include it. Manual checks can add context, but generated answers vary and are not a stable ranking metric.
The default is to summarise and flag issues for a person. Any action based on a report needs explicitly agreed rules and permissions.
Your next project
Tell us what you do today and where it slows down. We’ll help scope a practical reporting system.
Let’s talk about itScope & investment
One weekly or monthly report, up to 3 supported data sources, 10 metrics and a review-before-send step.
Warehouse engineering and custom connectors separate. Support: monthly check and up to 1 hour of maintenance; software extra.
Starting prices apply to the stated scope. All figures are in GBP. Your written proposal confirms the total and any applicable tax before you commit. Advertising spend, platform subscriptions, domains and usage fees are separate. Optional support is a separate choice.
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