Task & success definition
Map what the agent should do, who uses it and the outcome that matters. Define what stays outside its authority.
AI agents
AI agents with
a job to do.
Build a focused assistant around work your team actually needs done. Start with one clear task, reliable information and a way to check the result.
Connect the work / HELIX London
The service in brief
What it does.
An AI agent combines a defined task, approved knowledge and permitted tools to help complete work. It can interpret a request, prepare an output or take agreed actions, with limits and human review where needed.
Who it’s for
Teams with repeated questions or tasks, a process owner and reliable source information. A simple rules-based automation may be better when the process is fully predictable.
What’s included
The work we’ll deliver.
The proposal confirms the quantities, deliverables and review points for your project.
Knowledge preparation
Organise approved documents, service information and examples. Identify ownership and a process for keeping the reference material current.
Agent & interface design
Scope a website assistant, internal tool or other suitable interface. Design clear responses, uncertainty handling and escalation.
Permitted integrations
Connect the named business tools with the minimum necessary access. Keep credentials private and actions traceable.
Evaluation & controls
Test representative tasks and awkward cases. Set cost limits, logging, approval points and behaviour when tools or knowledge are unavailable.
Pilot & handover
Roll out a bounded first version, train the team and document a manual fallback. Agree how support and future changes will work.
From brief to delivery
How the project
takes shape.
A named task owner, representative examples, approved documents, integration access and a reviewer who can assess whether the output is correct.
- 01
Choose one useful task
- 02
Prepare the knowledge
- 03
Build & evaluate
- 04
Pilot & improve
An illustrative example
How it could
work for you.
An internal assistant helps a service team find approved process information and prepare a draft customer response. Staff review the answer before any external message is sent.
How we assess progress
Assess task accuracy, useful completion, human corrections, time per task and running cost. Compare the pilot with the current process before expanding its scope.
Scope & investment
What your budget covers.
Focused AI agent
From £1,499 + £199/month optional support
One defined task, one interface, up to 50 source documents, 1 integration, human review/fallback and 30 acceptance-test scenarios. Support: monthly review and up to 2 hours of updates.
Document quality and permissions must be reviewed. Usage, hosting and software separate. More tools, roles or interfaces require a revised scope.
Starting prices apply to the stated scope. All figures are in GBP. Your written proposal confirms the total and any applicable tax before you commit. Advertising spend, platform subscriptions, domains and usage fees are separate. Optional support is a separate choice.
Compare all service pricesBefore we begin
A few questions.
What is the difference between an agent and a multi-agent system?
An agent has one defined role. A multi-agent system coordinates several specialist roles. We add that complexity only when the workflow benefits from it.
Can it publish or change business records?
Only within the permissions and review rules agreed for the specific build. Sensitive or consequential actions require suitable controls and a responsible person.
Alongside this service
You might also need.
Your next project
Let’s talk about
your project.
Tell us where your business is today and what you want to improve.
Start a conversation